How we balanced editorial precision and platform-scale delivery by evolving our CMS architecture with CQRS and federated GraphQL, improving editor experience and system scalability.

Help articles served in flagship products struggled with performance due to runtime rendering and content complexity. Here's how we applied static generation—at scale—to improve reliability, responsiveness, and SEO.

Large language models are impressive out of the box—but when your CMS powers content written by hundreds of people for a global audience, accuracy and voice consistency aren't optional. Pretrained knowledge wasn't enough. We needed context. Real context.